Projects UniBE Life
Improving internal communication structures
As part of the “Fit for Future” program and the UniBE Life action area, the Rectorate of the University of Bern has launched a project aimed at improving internal communication within the university. The aim is to optimize the flow of information between the central administrative units and employees down to faculty and center level. The communication structures within the faculties and centers are not addressed in this project.
In order to understand the current situation and identify possible courses of action, the following four sub-projects were carried out:
- Design thinking workshop: Kick-off event with people from the Administrative Directorate to develop initial ideas and approaches.
- Quantitative survey: A university-wide survey to collect quantitative data on existing internal communication.
- Qualitative interviews: Interviews with university employees to gain deeper insights into communication needs and desires.
- Inventory of physical communication locations: Analysis of notice boards, screens and social meeting places such as coffee corners at the university.
This structured analysis should form the basis for practical and sustainable measures to improve internal communication at the University of Bern.